User Insights for the Whole Team

The next big UX event will be April 12th at BGSU at 6:30pm. FREE!

User Insights for the Whole Team by UX consultant Darren Kall

Seats are limited, so register now at Eventbrite before we sell out!

Lean, agile, and startup processes emphasis creating customer value and satisfying user needs, both expressed an unexpressed. How do you get valid customer and user insights to guide decision making?

• Learn the personal and corporate value of direct contact with real users
• Recognize opportunities to connect with users and learn how to engage with them
• Become empowered to put these techniques into practice and be confident you can do them well
• Get resources about where to learn more so you can continue to get insights from users

Learn more about the 4/12 talk at Eventbrite and register.

The event is being organized by the BGSU ACM (student) chapter and Tech Toledo. Food sponsors include Toledo Region Experience Planning and Thread Marketing Group.

More in April

• April 13: Customer Experience by the Mud Hens. The Greater Toledo Area Chapter (GTAC) of the Association for Talent Development (ATD) is offering a package: a talk about how the Mud Hens design a great fan experience, a tour of Hensville, and a Mud Hens game. See GTAC-ATD.org for more info.
• April 14: I am presenting When User Experience Becomes Mission Critical at the Lima Tech Conference (LRITA).
• April 21: A second installment of Design Briefs. This one will be applying design thinking to the "Great Outdoors." More information will be posted.